Tom Peters

“The new source of power is not money in the hands of a few, but information in the hands of many.”

“The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.”

“Ready. Fire. Aim. The fast learn and improve.”

“Test fast, fail fast, adjust fast.”

“Celebrate what you want to see more of.”

“Hire for attitude. Train for skill.”

“The best leaders... almost without exception and at every level, are master users of stories and symbols.”

“Underpromise. Overdeliver.”

“There is no such thing as a minor lapse of integrity.”

“You can't sell it outside if you can't sell it inside.”

“The number one premise of business is that it need not be boring or dull. It ought to be fun. If it's not fun, you're wasting your life.”

“Management is about arranging and telling. Leadership is about nurturing and enhancing.”

“Excellent firms don't believe in excellence - only in constant improvement and constant change.”

“Leaders don't create followers, they create more leaders.”

“The simple act of paying positive attention to people has a great deal to do with productivity.”

“If a window of opportunity appears, don't pull down the shade.”

“Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.”

“Execution is the job of the business leader.”

“True leaders don't create followers. They create more leaders.”

“The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.”