“Make a careful list of all things done to you that you abhorred. Don't do them to others, ever. Make another list of things done for you that you loved. Do them for others, always.”

About Dee Hock

Entrepreneur • American

Dee W. Hock was an American entrepreneur and the visionary founder of the VISA credit card association. He pioneered the concept of a "chaordic" organization, a system that blends chaos and order, which became the...